NEWS IN ALD AUTOMOTIVE

Call center work is improved

Thanks to a number of taken measures, our 24/7 call center ensured uninterrupted receiving of users' requests. In particular, scripts for answering requests were supplemen...

Car delivery services are improved

Work of logistics partners throughout the country is resumed. Car delivery process is carried out in a usual way.We are ready to deliver cars at your individual place in compl...

Increase in traffic fines reimbursement terms

ALD Automotive increases the terms for reimbursement of traffic fines by the link, provided to the user, from 14 to 21 calendar days. Now the user will be able to reimbur...

Work schedule

ALD Automotive and its partners and suppliers operate in a limited mode. Customer Support RequestsCan I send a request?Thanks to our centralized IT platform and digital servic...

Covid-19 information

ALD Automotive Russia monitors the situation with the coronavirus disease and follow the instructions of the WHO, Societe Generale Group and the Government of the Russian Fede...

Remote loss settlement with Ingosstrakh and Renaissance insurance companies

Ingosstrakh and Renaissance insurance companies provide remote application for insured events. You can get necessary information when contacting these insurance companies by p...

Electronic document management

In order to maintain business continuity, ALD Automotive team offers you to switch to electronic document management and is ready to provide you with maximum assistance in implemen...

Refurbishment cost reports available in Moi ALD

Refurbishment cost report is a document that summarizes information about non-standard damages when returning a car, so that each fleet manager can see the amount of the fine to be...

Spring tire change season

We inform you about the preliminary dates for the start of seasonal tire change in the regional divisions of ALD Automotive.Moscow, Rostov-on-Don and Voronezh: April 1st St. P...

ALD Automotive brand refresh

ALD Automotive presents a new vision of the company brand. Due to climate change, urbanization processes and technological progress, the world around us is changing at a cosmic spe...