NEWS IN ALD AUTOMOTIVE

Tire change coming to its end

Tire change coming to its end

02 December 2019
Tire change season is coming to its end in most regions of Russia: 83% of users have already changed their tires. We would like to remind our users who have not yet had a seasonal ...
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Limited work of ALD Automotive office on 10-13 December

Limited work of ALD Automotive office on 10-13 December

27 November 2019
In December ALD Automotive traditionally holds an annual conference of regional employees in Moscow. This event is aimed at discussing the issues of customer service quality, excha...
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26 December is the last day in 2019 for car return and delivery

26 December is the last day in 2019 for car return and delivery

18 November 2019
26 December is the last day in 2019 year for car delivery and car return. After 26 December car delivery and car return services are available only after January holidays. Ple...
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Simplified cancellation of insurance appointments in Moscow

Simplified cancellation of insurance appointments in Moscow

03 November 2019
ALD Automotive allows any car to be returned from rental with damages, resulting from unnatural wear and tear, if such damages were reported by the user to the insurance compa...
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First certification of logistic partner took place

First certification of logistic partner took place

23 October 2019
The quality service team of ALD Automotive has developed a unified “User Service Guide” for logistic partners, which is created to improve the quality of the provided s...
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Updates in the order of registration of directions on insurance events

Updates in the order of registration of directions on insurance events

13 October 2019
Since September 2019 repairs authorizations (body repairs) after insurance events, which occurred in Moscow, are executed by the insurance department in ALD Automotive. T...
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Quality service team developed a user service manual

Quality service team developed a user service manual

06 October 2019
ALD Automotive quality service team has developed a unified “User Service Guide” for logistics partners involved in the preparation, delivery, return, transfer, storage...
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Autumn tire change season started

Autumn tire change season started

22 September 2019
Have a look at the instruction
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Urgent repairs of glass damages

Urgent repairs of glass damages

11 June 2019
ALD Automotive draws the attention of users to the fact that damage to the windshield is not safe for driving. Even a small chip risks escalating into a serious crack. We recommend...
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Awarding tire change centers

Awarding tire change centers

30 April 2019
ALD Automotive team awarded best tire centers based on the results of autumn tire change season. Tire centers were awarded certificates and special prizes.ALD Automotive ...
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