Customer support service

ALD Automotive provides 24/7 support for users by a single number 8 800 505 04 03 for all regions of Russia

The call center operates 24/7 and covers all regions of Russia.

Each client request is recorded and tracked in a single CRM system, which allows us to track the status of the appeal and save the history of communication with the client.

2 500+ calls
2 500+ calls
processed monthly
6 seconds
6 seconds
average waiting time
80% requests
80% requests
processed in the first 24 hours

A free 24/7 line at 8 800 505 04 03 is ready to provide support on all matters of operating your vehicle. Wherever you are, ALD Automotive support team will immediately respond to your call and will quickly begin to solve the problem or provide complete information on your request.