ALD CRM module

Thanks to the CRM system, each client request is recorded and tracked in a single information field

CRM system in ALD Automotive allows to:

• Combine and accumulate all communication with customers in one place. So, we have a history of interaction with the client, which allows us to provide the best service.
• Increase the transparency of processes. The obtained system statistics allows us to improve individual processes in our work.
• Increase customer loyalty. The productivity and quality of service work is improved, which increases the satisfaction and customer loyalty.